FAQs About Global Pharma Healthcare's Artificial Tears Recall

Frequently Asked Questions About Global Pharma Healthcare’s Recalled Artificial Tears

Jed Dietrich, Esq. has Dedicated His Life to Fighting for the Legal Rights of Those Seriously Injured by Dangerous Medical Products.

The Dietrich Law Firm P.C.’s Seasoned Team of Lawyers are Unwaveringly Devoted to Demanding the Finest Outcome for Victims Who Went Blind After Using Recalled Eye Drops in Buffalo, New York; Niagara Falls, New York; Rochester, New York; Throughout New York State and Beyond.

Tainted Artificial Tears Eye Infection AttorneysSuppose that you or a loved one has used Global Pharma Healthcare’s contaminated Artificial Tears Lubricant Eye Drops and developed vision loss, the Dietrich Law Firm P.C.’s veteran lawyers would be honored to help you. No one understands your feelings of frustration, sadness, and anger better than Jed Dietrich, Esq. Jed Dietrich, Esq. has uncompromisingly litigated to ensure justice for victims whose lives were ruined because of another’s negligence, including several high-profile dangerous medical product cases. Jed Dietrich, Esq. has amassed over $175 million in jury verdicts and settlements for his seriously injured clients in Buffalo, New York, throughout New York State and beyond. Below, our best of the best team has compiled a list of frequently asked questions and answers regarding the deadly eyedrop outbreak. Please contact us now at (716) 839-3939 or by completing our online consultation form to learn more about your legal options. The Dietrich Legal Team’s honorable devotion to exceeding your expectations and delivering unrivaled results is what sets us apart from other law firms.

Common Questions About the Contaminated Eye Drops Outbreak

Tainted Artificial Tears Eye Infection AttorneysSome of the most frequently asked questions concerning severe eye infections linked to recalled artificial tears include:

  1. What are the details surrounding the outbreak related to contaminated artificial tears? According to the Centers for Disease Control and Prevention (CDC), at least 68 people have fallen victim to a deadly outbreak. The outbreak involves an extremely drug-resistant strain of bacteria called Carbapenem-resistant Pseudomonas aeruginosa (CRPA). Infections have been reported across 16 states, including California, Colorado, Connecticut, Florida, Illinois, North Carolina, New Jersey, New Mexico, New York, Nevada, Pennsylvania, South Dakota, Texas, Utah, Washington, and Wisconsin. Most of the victims infected with Pseudomonas aeruginosa reported using eye drops.
  2. What brands of eye drops have been recalled? The Centers for Disease Control and Prevention uncovered 10 different brands of ophthalmic drugs that are believed to be involved in the outbreak. Bacterial infections have been linked to both over-the-counter and prescription eye drops. India-based Global Pharma Healthcare’s recalled Artificial Tears Lubricant Eye Drops, which were distributed by ErziCare and Delsam Pharma, are the primary culprits of most infections. Approximately 85 percent of infected victims used either EzriCare Artificial Tears or Delsam Artificial Tears. While no infections have been linked to Brimonidine Tartrate Ophthalmic Solution, Apotex Corp. initiated a voluntary recall of their prescription drops. The Food and Drug Administration also announced Pharmedica USA LLC had recalled its Purely Soothing Drops due to non-sterility.
  3. Why was the recall issued on the eye drops? At the Food and Drug Administration’s (FDA) recommendation, Global Pharma Healthcare Private Limited issued a voluntary recall of its artificial tears. Although it remains unclear whether the bottles were contaminated during production or after being opened, the recall is crucial to preventing the further spread of the bacteria. Global Pharma Healthcare packaged the artificial tears in multiple-use bottles without the appropriate preservatives, which is a direct violation of the FDA’s Current Good Manufacturing Practice regulations. Additionally, the manufacturer admitted to not properly testing the eye drops for bacterial contamination.
  4. What are the potential health risks linked to the deadly outbreak? Of the 68 known victims who have been infected with Pseudomonas aeruginosa, 8 have suffered a complete loss of vision, 4 were forced to undergo emergency surgical eye removals, and 3 victims have suffered fatalities. Experts at the University of California, Davis’s Eye Center believe that Pseudomonas aeruginosa damages the eye by destroying the cornea. On top of severe eye infections, some of the victims’ infections spread into their blood, urinary tracts, and respiratory tracts.



  1. Should I continue using Global Pharma Healthcare’s recalled artificial tears? The Centers for Disease Control and Prevention has issued a strong warning to the public against using EzriCare Artificial Tears and Delsam Artificial Tears, both of which were recalled in February of this year. According to experts, using tainted eye drops significantly heightens the risk of serious eye infections that could lead to vision loss, severe illness, and even death. The Dietrich Law Firm P.C.’s highly experienced attorneys urge you to stop using the recalled eye drops immediately. It simply is not worth jeopardizing your eyesight and health.
  2. Are there any common eye infection symptoms that I should watch out for? If you have used either Delsam Artificial Tears or EzriCare Artificial Tears and believe that you are at risk of infection, it is critical to watch out for eye infection symptoms. Prevalent warning signs that you may be suffering from an eye infection include: Blurred vision, yellow or green discharge from your eye, increased light sensitivity, tenderness around the eyelid, irritation of the eye, eye pain, and feeling like something is in your eye. Should you, or a family member, experience any of the above symptoms after using eye drops, the Dietrich Legal Team’s veteran lawyers highly recommend consulting with your doctor immediately.
  3. Have any lawsuits related to the recalled eye drops already been filed against Global Pharma Healthcare? Several of the outbreak victims that have lost their vision or suffered other severe health problems caused by the use of the contaminated artificial tears have begun filing claims against Global Pharma Healthcare. Many of the lawsuits also name the United States-based distributors EzriRX, Ezricare, and Delsam Pharma as co-defendants. For example, Clara Oliva lost her only good eye after doctors were forced to remove it. While nothing can restore her vision, the victim is pursuing a lawsuit to deliver culpability and prevent others from suffering similar fates.
  4. Is there a time limit when I have to file a claim against the manufacturer and distributor for my recalled eye infection injury? Under New York State law, there is a 3-year statute of limitations for substandard and dangerous medication lawsuits. Consequently, if you were diagnosed with an eye infection or any other type of related health issue caused by the contaminated artificial tears, you only have 3 years from the date that you were diagnosed to file a case against Global Parama Healthcare. Failing to file a lawsuit within the appropriate statute of limitations can prevent your legal right to recover monetary compensation for your injuries. Therefore, we strongly suggest contacting the Dietrich Law Firm P.C.’s seasoned lawyers as soon as possible. Our leading team will take immediate action to protect your legal rights.

The Dietrich Law Firm P.C.’s elite product liability lawyers are presently seeking new claims from victims who used the recalled artificial tears and have suffered adverse health effects. The best way to determine if you may be entitled to pursue a contaminated eye drops lawsuit is to obtain a complimentary, no-obligation legal evaluation from our battle-tested team. The significance of hiring a highly qualified and practiced litigator cannot be overemphasized. Our top rated attorneys promise to aggressively litigate to obtain the compensation that you need and deserve. Should you have any questions about pursuing a lawsuit, please feel free to contact us at (716) 839-3939 or by completing the online consultation form

Call the Dietrich Law Firm P.C. immediately at (716) 839-3939 so that our aggressive, tenacious, and hardworking personal injury lawyers can fight to obtain the best result for your personal injury claim in Buffalo, New York. We are available 24 hours a day, 7 days a week, and there is never a fee until we WIN for you!

Client Reviews
I am a medical doctor and have worked with many of the best lawyers in Buffalo and I can say without question that Jed Dietrich is the only lawyer I would trust with my injury case in Buffalo New York. B.O.
Dogged, Determined, and Dead-set on getting you the Maximum settlement for your injuries! T.F.
No one will work harder, smarter or better; I have retained Jed and he obtained the best result for my case. D.P.
The definition of an "A" type personality-exactly who I would want to represent me in a serious personal injury case. E.S.
Jed is a Master in the courtroom without an equal. S.C.
Marquis Who's Who
Elite Lawyers of America